For DONG Energy iDQ ™ is a simple and easy solution when searching for master data on individual customers. We have 1,000,000 individual customers. They typically relocate a few times during the time they are customers of us. We use iDQ ™ to find these customers so we can send the final accounts to the new address. iDQ ™ also provides better master data because here we have an opportunity to get names and addresses correctly spelled.

iDQ™ saves time because we can search many databases at the time. Earlier we had to search several different databases before we found the right master data on the customer.”

Ole Andres
Project Manager
DONG Energy

IDQ™ is extremely easy to use and has helped us to work more effectively in the membership administration.”

Jørn Juel Rasmussen
Head of Memberservices
DaneAge Association

Implementing iDQ™ has created great value as our staff are now conducting a more effective and uniform screening process of our customers.”

Tine Peters
Head of Customer Service
Kuwait Petroleum

iDQ™ is lean.”

Per Andersen
Project Manager

Via iDQ™ we now have access to key external business data. We now prevent the occurrence of misspellings and other data inconsistencies and are hereby guaranteed adequate and valid customer data. This has meant that we now prevents and reduces repetition and additional workflows and dissatisfied customers and complaints. iDQ™ is an obvious benefit for us both in terms of resources and economy.”

Annette Cloetta Lund
Head of Customer Service